Job Summary: We are looking for a responsible and customer-focused professional to manage daily short-term rental operations and ensure an excellent guest experience.
Key Responsibilities:
- Manage guest inquiries, reservations, check-ins, and check-outs.
- Coordinate housekeeping and property maintenance.
- Ensure rooms and apartments are clean, ready, and well-maintained.
- Handle guest complaints and resolve issues promptly.
Required Skills:
- Robust communication and customer service skills.
- Good organizational and problem-solving abilities.
- Basic computer skills and familiarity with booking platforms.