04 Nov
|
Southsquar Execution Private
|
Sahibzada Ajit Singh Nagar
04 Nov
Southsquar Execution Private
Sahibzada Ajit Singh Nagar
Quality Analyst (QA) – International Process
Experience: Minimum 1 Year
Job Type: Full time
Key Responsibilities:
- Monitor and evaluate calls and customer interactions.
- Conduct quality audits and ensure process compliance.
- Identify performance gaps and provide feedback.
- Prepare daily/weekly quality reports.
- Conduct calibration and feedback sessions.
- Coordinate with operations and training teams to improve quality standards.
Requirements:
- Minimum 1 year of experience in QA for an international process.
- Excellent English communication skills and understanding of American accent is a must.
- Knowledge of quality parameters, audit procedures and KPIs.
- Proficiency in MS Excel.
Apply Now: Share your updated resume at
[email protected].
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Provident Fund
Work Location: In person
📌 Quality Analyst (QA) and Quality Assurance for International Process (Sahibzada Ajit Singh Nagar)
🏢 Southsquar Execution Private
📍 Sahibzada Ajit Singh Nagar