- Job DescriptionBase Location: Phase 8, Mohali, Punjab (On-site Workspace)
- Shift Matrix: 5 Operational Days | Consistent Night Alignment | 2 Fixed Rest Days
- Org Structure: Direct mapping under Operations Team Leader (Merit-based internal movements active)
We are onboarding dynamic professionals to manage our premium international desk setup at the Mohali hub. If you possess supreme verbal command over English and seek a long-term corporate path in a high-standard workspace, this opportunity matches your aspirations.
Please Note: Active regular university/college students cannot be processed due to permanent night roster structures.
Key Metrics & Daily Deliverables:
- Functional Duties: Entirely reactive client assistance workspace. Tasks include executing inbound communications and providing resolution support. Absolutely zero cold-outreach campaigns, zero commercial marketing operations, and no daily transaction targets.
- Linguistic Requirement: High-level verbal fluency and solid vocabulary control in English are essential baselines. Clean articulation and standard native pacing are mandatory for smooth client interactions.
- Transit Provisions: Centralized doorstep travel network managed by the company for all desk employees. This safety facility seamlessly serves all local addresses situated within a 25 Kilometer radius from the Mohali base across day and evening shift rotations.
- Performance Indicators (KPIs): Individual progress evaluation depends exclusively on Customer Satisfaction Score (CSAT)
metrics and accuracy of problem resolution.
- Workspace Framework: An elegant, diverse, and equal-opportunity corporate ecosystem designed for professional advancement.
Compensation Matrix & Structural Perks:
- Base Bracket: ₹26,000 - ₹29,000 monthly value (Configured post personal evaluation rounds)
- Additional Benefits: Steady Attendance Incentives + Shift Premium Component (Total potential ceiling scales up to ₹38,000 monthly package)
- Health & Future Coverage: Statutory retiral support funds and medical insurance safety setups are initialized within the initial month of operations.
- Familiarization Track: Extensive classroom product and navigation orientation systematically covered by the training team.
Eligibility Standards:
- Minimum Schooling:12th Standard Pass qualification or any university background (Recent pass-out batches highly preferred).
- Technical Literacy: Basic computer knowledge.
- Verification Mandate: Selected candidates must submit physical original copies of government ID (Aadhaar Card) and academic proofs for standard background vetting during the final documentation round.
Instructions to Secure an Interview:
- Press the 'Apply Now' icon to route your details directly to our panel.
- Double-check that your active mobile contact number is correctly updated on your user profile.
Pay: ₹26,000.00 - ₹29,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Leave encashment
- Provident Fund