Project Management & Execution

- Delivery & Monitoring: Overall monitoring and management of project deliverables as per defined sales billing across segments in the region. Ensure timely execution and progress against agreed schedules.

- Cost & Margin Control: Monitor project costs and gross profit margins through periodic analysis, identifying gaps, and implementing corrective actions.

- Safety Compliance: Partner closely with the safety team to implement guidelines and achieve Zero Non-Conformities (NCs) on-site.

- QA/QC Standards: Monitor QA/QC controls, ensuring proper site execution, adherence to SOPs/method statements, maintenance of checklists, and accurate contract documentation.

- Contract Management: Track contract correspondence with clients, resolve customer non-conformities or disputes, and ensure smooth operational execution.

- Obstacle Busting: Analyze operational bottlenecks and work collaboratively with cross-functional teams to resolve issues promptly.

2. Manpower & Material Management

- Budgetary Control: Manage operational costs within budgets through optimal deployment of manpower, inventory, and fixed assets.

- Labour Management:

- Coordinate with Head Office (HO) to ensure timely labour payments and guarantee minimum contractor profits of 10% (driven by attendance, productivity, and providing adequate work fronts).

- Develop and retain the labour workforce in alignment with sales budgets.

- Material Management:

- Review and ensure material availability according to a four-month forecast.

- Monitor material consumption against specified norms to control wastages and avoid idling of inventory.

- Asset Utilization: Ensure optimal efficiency, proper utilization, and adherence to maintenance protocols for all tools, equipment, and fixed assets.

- Indirect Costs: Keep all project-related site overheads and indirect costs strictly within budgeted limits.

3. Project Cost, Cash Flow & Margin Management

- Weekly Metrics Tracking: Regularly track and analyze receivables against invoices, retention dues recovery, inventory management, and sales billing forecasts.

- Abstract Certifications & Cash Flow: Weekly tracking of abstract conversions to certify invoices,



monitoring cash flows alongside the sales team to ensure positive cash generation, and focusing on debtors over 180 days.

- Overdue & Debtors Management: Conduct focused reviews on overdue abstracts and debtors with transparent action plans to maintain outstandings at less than 5% of total O/S. Proactively escalate sticky cases to ensure no outstandings cross 90 days for abstracts and 180 days for debtors.

- Price Variation Analysis: Monitor material price variations (positive/negative) post-order finalization and during the contract term. Assess gross profit impact and manage estimations through client price escalations or alternative measures.

4. Meetings, Reviews & People Management

- Key Initiatives: Drive execution of assigned key initiatives through periodic reviews to achieve desired outcomes.

- Operational Reviews: Define, lead, and monitor weekly and periodic operational reviews covering HSE, QA/QC, abstract conversions, debt/retention recovery, resource planning, sales forecasts, project schedules, SCM, inventory, equipment utilization, and customer escalations.

- Monthly OAAP Reviews: Prepare and conduct structured monthly reviews based on OAAP across regions and clusters.

- Business Development Alignment: Organize monthly reviews with BD and contracts teams to analyze order pipelines and resolve existing contract issues.

- Performance Management: Identify underperforming projects, regions, or segments, analyze root causes, and implement corrective action plans.

- Team Training: Ensure team members are trained and updated on all relevant modules of SPPBM.

5. Customer Management & Satisfaction

- Client Relations: Conduct periodic client meetings to gauge satisfaction levels and maintain healthy relationships for future business prospects.

- Complaint Resolution:



Monitor Turnaround Time (TAT) for the resolution of all open client complaints and issues.

- Troubleshooting: Resolve scope-of-work issues, abstract conversions, and amendment orders swiftly.

- Collections & Billing: Ensure timely customer billing and maintain 80% of collections within 45 days post-abstract conversion.

- Upselling & Expansion: Identify potential to increase billing on existing projects, securing additional orders for expanded scopes of work.

- Cross-Selling: Engage with customers to promote PIL's product range in ongoing NPPL projects via designated SPOCs for Cipy and CC-Roff.

Requirements

Required Qualifications & Competencies

- Education: Bachelor’s Degree in Civil Engineering, Mechanical Engineering, Construction Management, or Business Management. (A Post-Graduate degree/MBA or PMP/PRINCE2 certification will be an added advantage).

- Experience: 8 to 12 years of core experience in project management, site operations, or regional operations within construction, infrastructure, or industrial manufacturing sectors.

- Financial Acumen: Strong command over P&L; management, budgeting, cash flow forecasting, working capital control, and debtor/retention recovery tracking.

- Technical Skills: Sound understanding of Quality Assurance/Quality Control (QA/QC), Health, Safety & Environment (HSE) standards, and contract management principles.

- Soft Skills: Exceptional leadership, stakeholder management, negotiation, and cross-functional problem-solving capabilities.

- Location Flexibility: Based out of Delhi with willingness to travel across regional sites and clusters as required.

Key Performance Indicators (KPIs)

- Adherence to project schedules and timely execution.

- Achievement of Zero Safety Non-Conformities.

- Total O/S debtors maintained at <5% of="" total="" outstandings="" (Abstracts="" <90="" days,="" Debtors="" <180="" days).

- Collections: 80% collected within <45 days="" post="" abstract="" conversion.

- Maintenance of contractor profitability (~10%) and labour retention.

- Adherence to project cost, overhead, and gross profit budgets.

BenefitsSalary up to 35 lac pa

📌 Regional Operations Manager - Delhi (India)
🏢 Suncorp Solutions
📍 India