Service Now Developer (OMT/SOMT)

Summary
We are seeking an experienced Service Now Developer to lead the design, implementation, and optimization of complex order management solutions within our IT Services division. In this pivotal role, you will bridge the gap between technical execution and business strategy, ensuring that our Service Now platforms effectively support critical Order Management (OMT) and Service Order Management (SOMT) workflows. The ideal candidate will possess deep expertise in customizing the platform to meet specific organizational needs while maintaining system integrity and scalability. This position offers the prospect to drive digital transformation by architecting robust technical solutions that enhance operational efficiency and deliver measurable business value.

Responsibilities

- Architect and execute comprehensive Service Now development projects, focusing specifically on Order Management (OMT) and Service Order Management (SOMT) modules.

- Design sophisticated technical solutions that align with business objectives and ensure seamless integration across the enterprise ecosystem.

- Conduct in-depth analysis of business requirements to translate complex operational needs into precise technical specifications and functional designs.

- Drive continuous improvement initiatives by identifying opportunities for Service Now enhancements, upgrades, and performance optimizations.





- Configure and customize the Service Now Order Management framework to support unique business processes and workflow automation.

- Develop, test, and deploy custom applications, scripts, and configurations to extend the native capabilities of the Service Now platform.

- Collaborate with cross-functional teams to validate that technical deliverables meet all defined business requirements and quality standards.

Requirements Requirements:

- Proven expertise in Service Now Development and full-lifecycle Implementation, with a strong focus on OMT and SOMT modules.

- Demonstrated ability in Technical Solution Design for complex enterprise environments.

- Strong proficiency in Business Requirement Analysis to effectively gather, document, and prioritize stakeholder needs.

- Hands-on experience with Service Now Enhancements, including scripting, workflow automation, and UI customization.

- Specialized knowledge in Service Now Order Management (OMT/SOMT) and deep familiarity with OMT/SOMT Development practices.

- Extensive background in Order Management Configuration and Customization within the Service Now ecosystem.

- Minimum of 6-8 years of relevant professional experience in Service Now development and implementation roles.

- Ability to work within a competitive compensation range of ₹50 LPA, reflecting the seniority and specialized skill set required for this position.

📌 ServiceNow Developer (OMT/SOMT) (India)
🏢 Vrinda International
📍 India