Job Description:

- We are looking for an experienced Atlassian Jira Administrator Consultant with 5 to 11 years of experience in administering configuring and optimizing Atlassian tools
- The ideal candidate should have robust expertise in Jira Jira Service Management JSM Confluence workflow customization system administration and Agile project management support

Key Responsibilities:

- Administer and maintain Jira Software Jira Service Management JSM and Confluence platforms
- Configure projects workflows issue types screens permissions and notification schemes
- Design and implement Jira automation rules and custom workflows
- Manage user access roles groups and security schemes
- Support Agile teams by configuring Scrum and Kanban boards
- Create and maintain dashboards filters reports and KPIs
- Perform Jira upgrades migrations integrations and system health monitoring
- Integrate Jira with third party applications and Dev Ops tools
- Troubleshoot platform issues and provide end user support
- Collaborate with development QA Dev Ops and project management teams to drive process improvements




- Develop and maintain Atlassian best practices governance and documentation

Technical Requirements:

- Strong experience with Jira Software Administration
- Hands on expertise in Jira Service Management JSM
- Experience with Confluence Administration
- Knowledge of Agile Scrum and Kanban methodologies
- Expertise in Workflow Design Permission Schemes Notification Schemes and Automation
- Experience with REST APIs and Jira integrations
- Strong understanding of ITSM processes
- Proficiency in creating dashboards custom reports and performance metrics

Additional Responsibilities:

- Experience with Script Runner Automation for Jira and Marketplace Apps
- Exposure to Bitbucket Bamboo Git Hub Git Lab or Azure Dev Ops
- Knowledge of Jira Cloud and Data Center environments
- Experience in Atlassian migration projects
- Understanding of CI CD and Dev Ops practices

Preferred Skills: Technology->Dev Ops and Continuous Testing->Continuous delivery - Continuous deployment and release->Atlassian,Technology->Enterprise / Domain Platforms->Agile Management Tools->JIRA

📌 Atlassian Engineer (India)
🏢 Infosys
📍 India