The Key Account Director will oversee market success of ServiceNow's [insert specific product line] products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.
What you get to do in this role:
The Accunt Director builds relationships with clients while achieving quarterly and annual sales quotas for an assigned territory.
- Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
- Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s CRM solution
- Sales process management and prospect closure
- Ongoing account management to ensure customer satisfaction and drive additional revenue streams
- Support the regional ServiceNow partner channels to drive an effective customer experience
- Use internal technology to manage leads, providing accurate forecasting, territory plans, and goals
- Use Data Management through all sources such as CRM, social media, search engines and AI tools
- Occasional travel for training or meetings may be required