Job Description
– Chief Operating Officer (COO) – F&B; / QSR

Location:
Kolkata / Mumbai

Experience:
Minimum 10 Years Annual CTC: Approximately ₹36 LPA Reporting To: CEO Industry: Food & Beverage / QSR Job Summary We are looking for an experienced Chief Operating Officer (COO) to lead and oversee the overall operations of the organisation’s F&B; / QSR brands. The role will focus on driving business performance, improving operational efficiency, ensuring profitability, strengthening systems and processes, and supporting sustainable business expansion.

Key Responsibilities
• Provide strategic and operational leadership across all brands, business units and outlets.
• Lead and monitor Operations Heads, ensuring accountability and achievement of business objectives.
• Oversee overall business performance, revenue, profitability and P&L.;
• Review operational and financial MIS, sales targets, food costs, manpower costs and other key expenses.
• Drive operational efficiency, cost optimisation and outlet-wise profitability.
• Ensure consistent implementation of SOPs, brand standards, food quality and customer service benchmarks.
• Monitor outlet performance,



operational audits and corrective action plans.
• Oversee new store openings, expansion planning and operational readiness in coordination with Projects, HR, Finance and Procurement.
• Strengthen procurement, inventory management, vendor management and supply chain processes.
• Lead and develop senior operations teams, manpower planning and succession planning.
• Coordinate with the CEO and functional heads to implement business strategies and growth plans. Requirements
• Minimum 10 years of experience in F&B; / QSR operations.
• Currently working in a senior operational leadership role such as COO, President / VP – Operations or equivalent.
• Strong experience managing multi-unit restaurant / QSR operations.
• Proven exposure to P&L; management, business performance monitoring and profitability improvement.
• Experience leading Operations Heads and large operational teams.
• Robust understanding of restaurant operations, SOPs, supply chain and operational governance.
• Excellent leadership, strategic thinking, commercial acumen and stakeholder management skills.

📌 Chief Operating Officer (Kolkata)
🏢 2COMs
📍 Kolkata