Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a remote Consent Service Lead to join our team. Work Schedule Candidates are required to follow the work schedule from 2.00 PM to 11.00 PM IST. Job

Responsibilities:
The Consent Services Lead will provide operational and scientific leadership to the clients and to the Labcorp Business Development Team for potential and awarded programs needing Labcorp Informed Consent services. As an expert in informed consent, they will be accountable for delivering early engagement activities, including consultation, operational feasibility, standardization, and efficiency. Upon win, facilitates transition from commercial to operational. You must have the ability to understand the operational and scientific rationale for the development of a wide variety of clinical trials. The Consent Services Lead will serve as an operational and service liaison between Labcorp and the client, supporting relationship management and delivery on client strategies across Labcorp. Early Engagement: Advance and deliver early engagement activities including but not limited to,
• Act as a consultant for Informed Consent and Study Setup to increase efficiency.
• Drive client decisions to enable accelerated study delivery. Review draft protocol to ensure feasibility
• Make recommendations that improve study design and logistical effectiveness.
• Facilitate key meetings to resolve issues, enable decisions, or discuss client needs.
• Collaborate with the Labcorp Business Development team to ensure an accurate budget quotation.
• Facilitate contracting process as required to ensure timely execution. Provide sponsor-specific consent guidance and direction to project and technical staff
• Develop standards and ensure compliance across the portfolio.
• Establish and own process to track value of early engagement activities.
• Ensure optimal levels of client satisfaction are achieved.



Operational Oversight and Business Development
• Ensure high-quality, seamless transitions from pre-win through study setup.
• Support the development of and drive the implementation of expanded services for new business as identified by Business Development, NSSO process, or customer needs.
• Assist and participate in pan-CVD opportunity management and operations
• Coach and support team members to collaborate on the strategic goal set forth for the client.
• Oversee development of Specimen Collection Document (SCD) clarifying setup requirements for clients.
• Monitor go-live activities and timelines to coordinate internal operations.
• Provide advice & input to support commercial/financial judgments affecting a program, pre
- and /or post-award. This includes assisting in the development of marketing materials and client presentations.
• Prevent or resolve situations that have the potential to jeopardize client relationships. Relationship Management
• Provide a concierge-type service to all levels of client staff, including Business Development, study delivery, data managers, and affiliate personnel (e.g., Client partner laboratory).
• Establish trusted relationships and effective communication channels throughout the partnership network.
• Develop deep communication rapport, embedded within the sponsor, across functions and multiple levels where necessary.
• Develop thorough understanding of unique client specificities, adapting style to suit individual client preferences and requirements. Work with counterpart(s) to develop a partnership acclimation plan to support the effective onboarding of newly identified client partner.
• Solidify relationships for operational and scientific collaboration and expertise
• Liaise with appropriate internal and external consultants to promote and maximize Labcorp capabilities and opportunities Minimum Qualifications
• Bachelor’s degree in Life Sciences, Regulatory Affairs, Regulatory Compliance or a related discipline with
• 5 or more years of experience in clinical research OR an associate’s degree.
• 7 or more years of working experience OR high school diploma with 9 or more years of working experience.
• 1 or more years of experience in successfully managing various projects Preferred Qualifications




• 5 or more years of experience working in regulatory affairs or compliance
• 2 or more years of experience working in clinical research central lab services Additional Job Standards
• Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners, and donors.
• Expert-level written and verbal communication skills.
• Demonstrated proactive approaches to problem-solving with strong decision-making capability, critical thinking skills, and emotional maturity.
• Highly resourceful team-player, with the ability to also be extremely effective independently.
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
• Demonstrated ability to achieve high-performance goals and meet deadlines in a rapid-paced environment.
• Ability to negotiate with vendors and clients.
• Forward-looking thinker who actively seeks opportunities and proposes solutions.
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat.
• Knowledgeable in Microsoft Project, Smartsheet, or other project tracking programs.
• Have an entrepreneurial, collaborative, positive can-do attitude.
• Outstanding grasp of information technology concepts and processes.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly.
• Excellent attention to detail. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at [email protected]. For more information about how we collect and store your personal data, please see our Privacy Statement.

📌 Consent Services Lead (Bengaluru)
🏢 Labcorp
📍 Bengaluru