**Please note this is an internal vacancy for employees of NHS Scotland only**

About Us

At NHS Golden Jubilee University National Hospital, we're proud to play a key role in supporting NHS Scotland by delivering high‑quality, person‑centred care. As a modern, national facility with state‑of‑the‑art clinical services and specialist teams, we help ensure patients across Scotland receive timely, safe and effective treatment.

About The Role

The National Unscheduled Care Programme within the Centre for Sustainable Delivery (CfSD) provides national leadership to improve the quality, safety, timeliness and sustainability of urgent and unscheduled care services across Scotland.

Working with NHS Boards, Health and Social Care Partnerships and national stakeholders, the programme supports the redesign of care pathways and service models to ensure people receive the right care, in the right place, at the right time.

We are seeking an experienced and influential Clinical Advisor with expertise in primary care, community urgent care and access to unscheduled care services. The successful applicant will provide strategic clinical leadership to support national improvement programmes, strengthen understanding of demand across urgent and unscheduled care pathways, and help identify opportunities to improve patient flow, reduce avoidable demand and deliver sustainable service redesign.

This opportunity would suit professionals with experience in General Practice, Out of Hours services, community urgent care, integrated health and social care, NHS 24 pathways, or wider primary care leadership roles.

About You

The Clinical Advisor will provide expert clinical advice and leadership to support the design, development and delivery of national improvement initiatives across urgent and unscheduled care.

The role will ensure national redesign work is informed by a strong understanding of primary care, community-based services and the factors that influence demand, capacity and flow across the system.

The Post-holder Will Contribute Expertise In

- How patients access urgent and unscheduled care through primary and community services.
- The drivers of demand and patient flow across health and care systems.
- Factors contributing to avoidable attendance, admission and delay.
- The relationship between primary care access, community capacity and hospital performance.
- Opportunities to improve outcomes through prevention, integration and service redesign.
- The practical realities of delivering care within community settings and across organisational boundaries.

Key Responsibilities

Clinical Leadership





- Provide expert clinical advice to support the development and implementation of national urgent and unscheduled care improvement programmes.
- Ensure primary care and community service perspectives are embedded within programme design, policy development and service redesign.
- Act as a credible clinical voice, influencing stakeholders across NHS Scotland and partner organisations.
- Support the National Clinical Lead and Associate Clinical Director in delivering strategic programme objectives.

System Improvement

- Identify opportunities to improve patient flow, reduce unwarranted variation and redesign pathways across urgent and unscheduled care services.
- Support the design, testing and spread of improvement interventions that reduce avoidable demand and unnecessary hospital attendance.
- Contribute to the development of sustainable models of care that improve access, outcomes and experience for patients.
- Share learning and best practice from across Scotland to support system-wide improvement.

Data, Intelligence and Insight

- Support the interpretation and application of primary care, community and urgent care data to identify trends, risks and opportunities for improvement.
- Work with analytical, operational and improvement colleagues to develop a whole-system understanding of demand, capacity and flow.
- Promote evidence-informed and data-driven decision-making.
- Use clinical insight to help translate analysis into meaningful improvement actions.

Engagement and Collaboration

- Build effective relationships with clinical, operational and managerial leaders across NHS Scotland.
- Engage with national networks, Boards and partner organisations to support programme delivery.
- Facilitate collaboration across primary care, community services, acute hospitals and Health and Social Care Partnerships.
- Contribute to workshops, events and improvement activities that support shared learning and innovation.

Essential Criteria

Applicants will be registered healthcare professionals with significant experience working within primary care, community services or urgent and unscheduled care settings.

They Will Be Able To Demonstrate

- Extensive clinical experience and credibility within their professional field
- A strong understanding of urgent and unscheduled care pathways and interfaces across the system.
- Experience of leading or contributing to service redesign,



quality improvement or transformational change.
- The ability to influence senior stakeholders and build effective relationships across organisational boundaries.
- Strong communication and facilitation skills
- Experience of using data and evidence to support improvement and decision making
- A commitment to improving patient outcomes, quality of care and population health.

Why Join Us

This Role Offers a Unique Chance To

- Influence national policy and redesign of urgent and unscheduled care services.
- Shape how Scotland understands and responds to demand across the whole health and care system.
- Bring primary care and community perspectives into national decision-making.
- Collaborate with senior clinical, operational and improvement leaders from across Scotland.
- Help develop innovative solutions that improve patient experience, outcomes and staff wellbeing.
- Be part of a nationally recognised team dedicated to delivering meaningful and lasting improvement across NHS Scotland.

For Informal Discussions, Please Contact

For questions about the programme: Lee Davies, Programme Advisor for Unscheduled Care. Email [HIDDEN TEXT]

For questions about the clinical advisor role: Johanne Simpson, National Clinical Lead for Unscheduled Care. Email [HIDDEN TEXT]

Please complete your application in your own words. Applications generated wholly or partly using artificial intelligence (AI) may not accurately represent your knowledge, skills and experience.

NHS Golden Jubilee is open to considering flexible working options for this role.

This vacancy may close early if a high volume of applications is received so please apply early to avoid disappointment.

As a disability confident leader we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you have a disability or long-term health condition covered by the Equality Act 2010 and need support for any stage of the recruitment process please refer to the job pack for more information.

NHS Golden Jubilee encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

Details on how to contact the Recruitment Service can be found within the Job Pack.

Certificate of Sponsorship

In line with the current UK Immigration Rules, this post does not meet the eligibility criteria for a Certificate of Sponsorship to support a Skilled Worker Visa or a Health & Care Worker Visa. Overseas nationals should review alternative immigration options before applying for this role. Further information: www.gov.uk/browse/visas-immigration. Visas and immigration - GOV.UK

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