IT professional who installs, maintains, and troubleshoots computer hardware, software, and network connections for an organization. Responsibilities
• Technical Troubleshooting: Resolve hardware, software, and printer issues via remote access or on-site deskside support.
• System Deployment: Set up, configure, and image workstations and laptops for new employees.
• User Administration: Manage user accounts, password resets, and access permissions using Active Directory
• Ticket Management: Track, log, and document technical requests and solutions using helpdesk tools like ServiceNow
• Operating Systems: Proficiency in Windows, macOS, and Linux environments.
• Networking: Knowledge of DNS, DHCP, TCP/IP, and VPN configuration.
• Soft
Skills:
Robust communication, problem-solving, and customer-service focus. Qualifications Graduate
📌 Desktop Support Engineer (Gurugram)
🏢 Digitide Solutions
📍 Gurugram
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