Department: Cloud Infrastructure / Technical Operations

Location:
Pune and Nashik

Experience:
Minimum 3 years for L2 and 5-7 years for L3 tech Shift: 24x7 operations, 3 rotational shifts Employment Type: Full-time Qualification: Bachelor's degree in Computer Science, Information Technology or a related field (preferred) JOB SUMMARY Leapswitch Networks is hiring a Cloud System Administrator to run, maintain and troubleshoot its CloudPe cloud infrastructure in a 24x7 environment. The role covers Linux and Windows server administration, Docker and Kubernetes workloads, dedicated servers, virtualization and Level 2 technical support. Hands-on experience with Linux, Docker, Kubernetes and Windows Server, plus strong Troubleshooting skills is mandatory. Knowledge of OpenStack is an added advantage. The System Administrator will work in 3 rotational shifts and must be able to handle incidents independently, keep services available and maintain secure, reliable operations.

KEY RESPONSIBILITIES
1. Linux and Windows Server Administration
- Install, configure, maintain and troubleshoot Linux distributions (RHEL/AlmaLinux/Rocky, Ubuntu, Debian) and Windows Server environments.
- Manage system services, users, permissions, storage, filesystems and server resources.
- Perform OS updates, patch management, log analysis and performance monitoring.
- Troubleshoot boot failures, service crashes, resource bottlenecks and server availability problems. 2. Docker and Kubernetes
- Deploy, manage and troubleshoot Docker containers and container images.
- Operate Kubernetes clusters, including pods, deployments, services, ingress and networking.
- Troubleshoot container failures, resource limits and application connectivity issues.
- Monitor containerized workloads and maintain service availability. 3. Cloud Infrastructure Management
- Deploy, configure and maintain CloudPe infrastructure and dedicated servers.
- Manage compute, storage, networking and virtualization resources.




- Monitor resource utilization and optimize infrastructure performance.
- Troubleshoot infrastructure-level issues affecting cloud services and virtual machines. 4. Virtualization and Cloud Platforms
- Work with virtualization technologies such as KVM, VMware or Hyper-V.
- Troubleshoot VM provisioning, migration, networking and resource allocation issues.
- Assist with platform upgrades, maintenance and infrastructure expansion. 5. Networking and Security
- Troubleshoot TCP/IP, routing, VLANs, bridges, bonding and network connectivity.
- Configure and troubleshoot DNS, SSL certificates, firewalls, VPNs and load balancers. 6. Technical Support and Incident Management
- Provide Level 2 support for escalated cloud infrastructure and server issues.
- Handle incidents involving server failures, VM issues, storage, networking and service availability.
- Perform root cause analysis and implement corrective and preventive actions.
- Coordinate with internal teams, vendors and customers to resolve issues.
- Take part in planned maintenance windows and shift handovers. 7. Automation and Scripting
- Automate repetitive tasks using Bash/shell scripts and Ansible.
- Work with Terraform or similar infrastructure automation tools.
- Support deployment automation and CI/CD workflows. 8. Monitoring and Documentation
- Monitor infrastructure health, availability, performance and resource utilization.
- Maintain technical documentation, troubleshooting runbooks and SOPs.
- Prepare incident reports, RCA documents and shift handover notes.
- Flag recurring issues and recommend reliability improvements. MANDATORY SKILLS (Candidates must have all of the following.



Profiles missing any of these should not be shortlisted.)
- Minimum 3 years of hands-on experience in cloud infrastructure, server administration.
- Strong hands-on experience with Linux server administration.
- Strong hands-on experience with Windows Server administration.
- Hands-on experience with Docker (containers, images, networking, volumes).
- Hands-on experience with Kubernetes (clusters, pods, deployments, services, troubleshooting).
- Robust troubleshooting skills across OS, network, storage and application layers.
- Good understanding of networking: TCP/IP, DNS, firewalls, VPNs and SSL.
- Willingness to work 24x7 in 3 rotational shifts, including nights, weekends and holidays as per roster. GOOD TO HAVE (ADDED ADVANTAGE)
- Knowledge of OpenStack a strong advantage.
- Experience with virtualization technologies such as KVM, VMware or Hyper-V.
- Experience with Ansible, Terraform and shell scripting.
- Experience with production infrastructure, high availability and performance tuning.
- Exposure to monitoring tools such as Zabbix, Prometheus or Grafana.
- Relevant certifications such as RHCSA/RHCE. SHIFT AND WORK SCHEDULE The Cloud team runs 24x7, and this role works in 3 rotational shifts (morning, evening and night).
- Shifts rotate as per the team roster; exact timings will be shared at the interview stage.
- Night shifts, weekend and public holiday duty are part of the rotation.
- System Admin must complete a proper shift handover, including open incidents and pending tasks.
- Availability for emergency escalations and planned maintenance windows may be required. KEY COMPETENCIES
- Strong problem-solving and troubleshooting ability under pressure.
- Clear written and verbal communication, including incident updates and documentation.
- Ownership of incidents through to resolution and commitment to service availability.
- Ability to work independently on shift and collaborate with cross-functional teams.

📌 Cloud Engineer/ (Pune)
🏢 Leapswitch Networks
📍 Pune