Power BI Platform Support Administrator

Experience:
6–10 years in BI platform support/administration, including 3+ years on Power BI Service. Role summary Administer and support the Power BI / Microsoft Fabric tenant and on-premises SSRS. Manage licences, workspaces, gateways and user access, and resolve access and performance issues for report developers and business users.

Key responsibilities
• License management — issue, reassign and reclaim Power BI Pro / Premium Per User licenses via Microsoft 365 admin center or group-based licensing; track usage and renewals.
• User troubleshooting — resolve access issues (workspace roles, app audiences, RLS/OLS, sharing, Entra ID groups) and performance issues (slow visuals, refresh failures, Direct Query latency, model size).
• Workspace assignment — create and assign workspaces to Fabric capacity (F SKUs), Premium capacity or shared (non-Fabric) capacity; apply naming and ownership standards.
• Gateway configuration — install and configure on-premises data gateways (standard mode and clusters); manage data source connections, credentials and gateway admins.
• Gateway updates — apply monthly gateway releases; test, schedule and roll back if needed; monitor gateway health and logs.
• SSRS (on-prem) — administer SQL Server Reporting Services: report server configuration, folder security, subscriptions, data sources, upgrades and SSL certificates; support Power BI Report Server where used. Additional responsibilities
• Tenant settings — manage Power BI / Fabric admin portal settings (export, sharing, Copilot, Fabric item creation) in line with governance policy.




• Capacity monitoring — use the Fabric Capacity Metrics app to track CU usage, throttling and overloads; recommend scaling or workload moves.
• Refresh management — monitor scheduled refreshes; set up incremental refresh; troubleshoot credential and timeout errors.
• Deployment pipelines — support DEV/TEST/PROD promotion using Power BI deployment pipelines and Git integration.
• Security and governance — sensitivity labels (Microsoft Purview), endorsement (promoted/certified), audit and activity logs.
• Automation — PowerShell (MicrosoftPowerBIMgmt) and Power BI REST / Fabric REST APIs for inventory, access reports and licence audits.
• Snowflake connectivity — support Power BI connections to Snowflake (SSO, DirectQuery, gateway driver configuration).
• User enablement — maintain knowledge base articles, onboarding guides and office hours. Required skills
• Power BI Service and Fabric administration; on-premises data gateway.
• Microsoft 365 / Entra ID user, group and licence management.
• SSRS administration.
• Working knowledge of DAX, Power Query and data modelling to diagnose performance.
• PowerShell and REST API scripting. Preferred skills
• DAX Studio, Tabular Editor, Performance Analyzer, VertiPaq Analyzer.
• Fabric workloads: Lakehouse, Warehouse, Dataflows Gen2, Data Pipelines.
• ServiceNow/Jira ticketing; ITIL practices.
• Tableau or other BI tools (for migration support). Qualifications
• Bachelor's degree in Computer Science, IT or related field.
• Preferred certifications: Microsoft Power BI Data Analyst (PL-300), Fabric Analytics Engineer (DP-600), Fabric Data Engineer (DP-700).

📌 Power BI Platform Support Administrator (Hyderabad)
🏢 Awign
📍 Hyderabad