Experience Range: 9+ Yrs Shift Timings: IST 3 PM-12 AM Project Job Summary: We are looking for an experienced SAP CRM Functional Lead with strong expertise in SAP CRM 7.0 on-premises, particularly in the Service module. The candidate should have a good understanding of business processes, functional configuration, and implementation activities within SAP CRM.

Key Responsibilities
• Lead functional activities for SAP CRM 7.0 On-Premise implementation projects.
• Gather and analyze business requirements related to the SAP CRM Service module.
• Configure and customize SAP CRM functionalities to meet business requirements.
• Prepare functional specifications and coordinate with technical consultants for required developments.
• Work with business stakeholders to understand service processes and recommend suitable SAP CRM solutions.
• Support functional testing, integration testing, defect resolution, and user acceptance testing (UAT).




• Provide functional guidance to the project team and support end-to-end implementation activities.
• Assist with issue resolution and ensure successful delivery of project milestones. Required Skills and

Experience:
• Robust experience in SAP CRM 7.0 On-Premise.
• Hands-on functional experience in the SAP CRM Service module.
• Experience in SAP CRM functional configuration and implementation.
• Good understanding of service-related business processes and SAP CRM functionalities.
• Ability to gather requirements, prepare functional specifications, and coordinate with technical teams.
• Candidates with SAP C4C experience will also be considered, provided they have previous hands-on experience with SAP CRM On-Premise and can quickly transition back to it.
• Strong analytical, communication, and stakeholder management skills.
• Ability to independently handle functional requirements and lead project activities

📌 SAP CRM On-Prem Functional Lead (Hyderabad)
🏢 Prophecy Technologies
📍 Hyderabad