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Location:
Gurugram, Haryana ?️ Duration: 3–6 months ? Role: Customer Success Intern FraX is looking for a proactive and customer-focused Customer Success Intern to join our team. In this role, you'll work closely with investors, support their journey on our platform and help build long-term customer relationships.

WHAT YOU'LL DO
• Engage with investors through calls, WhatsApp and other communication channels.
• Support investor onboarding and guide customers through the investment process.
• Manage follow-ups and respond to investor queries in a timely manner.
• Build strong relationships and support investor retention and repeat investments.
• Collect customer feedback and share insights with internal teams.
• Coordinate with Sales, Product, Marketing and Operations to resolve customer issues.
• Assist with investor communication, campaigns and community engagement.




• Maintain accurate customer records and follow-up trackers. WHAT ARE WE LOOKING FOR
• Robust verbal and written communication skills.
• A customer-first mindset and a genuine interest in helping people.
• Good organisational skills and attention to detail.
• Comfortable with follow-ups and managing multiple conversations.
• Basic knowledge of Excel or Google Sheets.
• Interest in fintech, investments or real estate is a plus.
• Proactive, adaptable and eager to learn.

HOW TO APPLY
Interested candidates can apply directly through LinkedIn or share their resume at [email protected]. If you're excited about creating great customer experiences, we'd love to hear from you

📌 Customer Success Intern | FraX (Gurugram)
🏢 FraX
📍 Gurugram