Salary:
Up to 15000
- 20,000 per month Employment Type: Full-Time Industry: Healthcare / HealthTech About Unbloc Unbloc is a growing healthcare platform focused on making healthcare services more accessible, convenient and patient-centric through technology and seamless coordination.
Key Responsibilities
• Handle inbound and outbound calls with patients, doctors and customers. • Assist customers with queries, appointments, registrations and service-related information. • Conduct regular follow-up calls and ensure timely resolution of queries. • Coordinate with doctors, clinics and internal teams for smooth service delivery. • Maintain accurate calling records and customer information in CRM or Excel. • Handle customer complaints professionally and ensure customer satisfaction.
• Support customer onboarding and engagement activities. • Meet daily calling and follow-up targets. Required Skills & Qualifications • 1–3 years of experience in customer care, telecalling or customer support. • Good communication skills in *Hindi and English*. • Robust interpersonal skills and professional telephone etiquette. • Basic knowledge of MS Excel and CRM tools. • Ability to handle customer queries patiently and independently. • Prior experience in healthcare, hospitals or clinics will be an added advantage. Who We're Looking For A confident, polite and customer-focused professional with strong communication skills, a positive attitude and the ability to manage customer interactions efficiently.
📌 Customer Care Executive (Gurugram)
🏢 UN:BLOC
📍 Gurugram
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