About the role
Excitel Broadband provides fibre broadband to over a million homes across Delhi NCR, Rest of North, Bangalore and Hyderabad. Around 2,100 people work at Excitel, all on-roll, and roughly half are in field sales. The Manager – Talent Acquisition hires mainly for Excitel's corporate roles from Assistant Manager to General Manager level, across functions such as technology, network, finance, marketing and HR. The role may also take on customer service and telesales hiring, and handles 10–15 positions a month. It also runs internal job postings and supports Excitel's employer brand. Success is judged on the quality of hires as well as speed and cost.

Key responsibilities
Corporate hiring, AM to GM
• Run end-to-end hiring for corporate roles from Assistant Manager to General Manager: briefing, sourcing, screening, interview coordination, offer and joining.
• Agree role requirements with hiring managers using the uniform JDs; challenge briefs that don't match the market.
• Close offers within the approved pay range; route exceptions through the TA lead. Customer service and telesales hiring
• Run customer service and telesales hiring when assigned by the TA lead, through job portals, referrals and agencies. Sourcing and agencies
• Source directly through LinkedIn, job portals, referrals and networks before using agencies.
• Brief and manage agencies for specialist or hard-to-fill roles. Internal mobility and employer brand
• Run internal job postings so employees see and apply for openings first.
• Support employer brand on the careers page,



job portals and LinkedIn, with Marketing. Candidate experience and reporting
• Keep candidates informed at every stage and protect Excitel's reputation in the market.
• Report open positions, ageing, funnel conversion and source of hire to the TA lead.
• Track retention of hires at 90 days and 6 months. Key performance indicators Time to fill
· Offer-to-join ratio
· Direct sourcing share versus agency
· Cost per hire
· Internal fill rate
· 90-day and 6-month retention of hires
· Hiring manager satisfaction Technical competencies
• Mid-to-senior hiring (expert): search strategy, direct sourcing, candidate assessment, offer negotiation and closing.
• Volume hiring: portal and referral-led hiring for customer service and telesales roles.
• Sourcing tools: LinkedIn Recruiter, job portals, referral programmes.
• Systems and data: applicant tracking or HRMS recruitment modules; funnel reporting in Excel. Experience and qualifications
• 6–10 years in recruitment, including hiring for corporate roles from Assistant Manager to General Manager level.
• Exposure to customer service or telesales hiring an advantage.
• In-house or search-firm experience in telecom, internet, technology or consumer services preferred.
• Graduate; MBA or PGDM preferred. Leadership traits
• Pushes back on unrealistic briefs with market data.
• Builds trust with senior candidates and hiring managers.
• Closes well; low offer drop-out.
• Fluent in English and Hindi.

📌 Manager - Talent Acquisition (Gurugram)
🏢 Excitel Broadband
📍 Gurugram