We are looking for a commercially driven and results-oriented Manager – Key Account Management (Fitness & Sports Accessories) to manage and grow our business across ecommerce marketplaces, including Amazon, Flipkart, Myntra, and other relevant online channels. The ideal candidate should have a minimum of 2+ years of experience in e-commerce account management, marketplace sales, or online business management, preferably within fitness accessories, sports goods, consumer products, or D2C brands. The role involves driving revenue growth, managing marketplace relationships, optimising product visibility, planning promotions, monitoring inventory availability, and improving overall business profitability. Responsibilities
• Marketplace Business Management
• Manage and grow our fitness and sports accessories business across assigned ecommerce marketplaces.
• Develop and execute strategies to achieve sales targets, improve market share, and drive category growth.
• Manage day-to-day marketplace operations, including product listings, pricing, promotions, and account performance.
• Build strong working relationships with marketplace account managers and category teams.
• Identify business opportunities across existing products, new launches, and emerging fitness and sports categories.
• Sales & Revenue Growth
• Drive monthly and quarterly sales targets across assigned marketplaces.
• Analyse sales trends, conversion rates, traffic, and SKU-level performance to identify growth opportunities.
• Develop plans to improve product visibility, sales velocity, and conversion.
• Monitor competitor pricing, product assortment, ratings, reviews, and promotional strategies.
• Recommend actions to improve sales performance and strengthen our competitive positioning.
• Category & Product Management
• Manage product assortment across fitness and sports accessories, including resistance bands, gym accessories, yoga products, sports equipment, and other relevant categories.
• Monitor SKU-level performance and identify high-performing and underperforming products.




• Coordinate with category and product teams on recent product launches, assortment expansion, and product positioning.
• Ensure product listings, images, descriptions, keywords, and catalogue information are accurate and optimised.
• Track customer feedback, ratings, reviews, and return reasons to identify opportunities for product and listing improvements.
• Promotions & Marketing
• Plan and execute marketplace promotions, discount campaigns, and seasonal sales events.
• Coordinate with performance marketing teams to improve product visibility through marketplace advertising.
• Monitor advertising performance, including ACoS, ROAS, and advertising-driven sales, wherever applicable.
• Support campaign planning for major marketplace events and fitness-related seasonal opportunities.
• Evaluate campaign effectiveness and recommend improvements to maximise sales and profitability.
• Inventory & Supply Chain Coordination
• Coordinate with the in-stock management and supply chain teams to ensure product availability across marketplaces.
• Monitor stock levels, sales forecasts, replenishment requirements, and inventory cover.
• Identify potential stockouts and work proactively to minimise lost sales.
• Support inventory planning for new launches, promotional events, and seasonal demand fluctuations.
• Track slow-moving and excess inventory and coordinate corrective actions with relevant teams.
• Profitability & Commercial Management
• Monitor product pricing, discounting, marketplace fees, and promotional costs.
• Analyse SKU-level sales and profitability to support business decisions.




• Identify opportunities to improve margins while maintaining competitive pricing.
• Work with finance and operations teams to resolve marketplace-related commercial and settlement issues, where applicable.
• Reporting & Business Analytics
• Prepare daily, weekly, and monthly sales reports and marketplace performance dashboards.
• Track key metrics such as revenue, units sold, average selling price, conversion rates, inventory availability, and profitability.
• Analyse category trends, competitor performance, and customer demand to develop actionable business plans.
• Present business updates and performance insights to leadership.
• Cross-functional Collaboration
• Work closely with marketing, supply chain, in-stock management, product, catalogue, finance, and operations teams.
• Ensure timely execution of marketplace campaigns, product launches, and replenishment plans.
• Coordinate with internal and external stakeholders to resolve operational challenges and improve business performance. Qualifications
• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field. Required Skills
• Minimum 2+ years of relevant experience in Key Account Management, e-commerce, marketplace sales, or online business management.
• Experience working with e-commerce marketplaces such as Amazon, Flipkart, Myntra, or similar platforms.
• Strong understanding of marketplace operations, sales planning, catalogue management, and promotional execution.
• Proficiency in MS Excel and Google Sheets, with the ability to analyse sales and business performance data.
• Understanding of marketplace advertising metrics, inventory planning, and product profitability.
• Strong communication, negotiation, analytical, and stakeholder management skills.
• Ability to take ownership of business targets and work in a fast-paced environment. Preferred Skills
• Prior experience with fitness accessories, sports goods, consumer products, or D2C brands is preferred.

📌 Key Account Manager (Bengaluru)
🏢 SyncUp
📍 Bengaluru