04 Nov
|
Anthem
|
New Delhi
Company Description Anthem is an integrated experiential marketing agency that builds immersive experiences, campaigns, and IPs connecting brands with culture and consumers. The agency offers a wide spectrum of services, including experience design, brand activations, event management, luxury experiences, creator collaborations, and influencer marketing. With over 12 years of industry experience, Anthem has executed more than 150 experiences across 30+ cities and partnered with over 80 brands. The team specializes in corporate events, content production, and IP development, consistently delivering high-impact moments that shape contemporary culture. Applicants can expect to join a dynamic, fast-paced environment focused on creative, on-ground brand experiences. Role Description This is a full-time, on-site Client Servicing role focused exclusively on Alchobev (alcohol and beverages) events, based in Current Delhi. The role involves managing client relationships for Alchobev brand accounts, understanding client objectives, and translating them into clear event and activation plans. Responsibilities include coordinating with internal teams (creative, production, operations, and finance), ensuring timely delivery of event assets, and maintaining high standards of execution at on-ground events. The Client Servicing professional will handle day-to-day communication with clients, track project timelines, prepare briefs,
share status updates, and support post-event reporting and feedback. The role also requires monitoring budgets, assisting with financial reconciliations, and proactively identifying opportunities to enhance client satisfaction and retention. Qualifications
• Strong client-facing capabilities, including Client Services and Customer Service skills to manage accounts and build long-term relationships.
• Excellent Communication skills to handle day-to-day client interactions, internal coordination, and clear documentation.
• Demonstrated focus on Customer Satisfaction, with the ability to anticipate needs, resolve issues quickly, and ensure a positive client experience.
• Basic to intermediate Finance understanding to support budget tracking, cost approvals, and event-related financial reconciliations.
• Experience in event management, experiential marketing, or Alchobev brand activations is highly beneficial.
• Strong organizational and time-management abilities, with capacity to handle multiple projects and deadlines in a fast-paced environment.
• Comfort working on-site at events, including evenings or weekends when required by project schedules.
• Bachelor’s degree in marketing, communications, business, hospitality, or a related field, or equivalent professional experience.
📌 Client Servicing (New Delhi)
🏢 Anthem
📍 New Delhi