Brand: Minerva Coffee Shop

Location:
Jayanagar, Bangalore

About the Role
Minerva Coffee Shop is seeking a highly organized and hands-on Restaurant Manager to oversee daily operations and ensure that all brand standards are consistently maintained. This role demands solid execution, supervision, and accountability to deliver seamless operations and an exceptional customer experience.

Key Responsibilities
Restaurant Operations: Take complete ownership of day-to-day restaurant operations. Ensure smooth functioning of Front of House and Kitchen. Maintain service standards during all operating hours. Resolve operational challenges promptly and effectively. Monitor guest experience and overall restaurant performance. Kitchen Coordination: Ensure food quality, consistency, and presentation meet brand standards. Monitor adherence to recipes, portion sizes, and preparation methods. Oversee kitchen cleanliness, food safety, and equipment maintenance. Team Leadership & People Management: Recruit, train, mentor, and supervise staff. Prepare staff schedules and manage manpower efficiently. Monitor attendance, punctuality, and discipline. Conduct performance evaluations and handle employee concerns. SOP & Compliance: Ensure strict adherence to company SOPs. Conduct routine checks to identify deviations. Report operational gaps and ensure corrective actions are sustained. Hygiene & Food Safety: Maintain exceptional cleanliness across the restaurant. Ensure compliance with FSSAI guidelines and food safety regulations.



Implement FIFO/FEFO practices for food storage. Coordinate pest control and preventive maintenance. Inventory & Cost Control: Manage inventory and conduct regular stock audits. Monitor food and beverage costs, minimize wastage and pilferage. Verify supplier deliveries and ensure proper storage. Customer

Experience:
Deliver outstanding guest service. Handle complaints professionally and monitor feedback/reviews. Build long-term customer satisfaction and loyalty. Financial & Business Performance: Monitor daily sales and operational performance. Control labour and operational costs. Ensure accurate cash handling and reconciliation. Prepare operational reports for management. Facility & Equipment Management: Ensure facilities are clean, safe, and well maintained. Coordinate repairs and preventive maintenance. Monitor functionality of restaurant equipment. Authority & Accountability: Enforce SOPs and operational standards. Supervise and coach staff in line with company policies. Accountable for daily operational performance, hygiene, service quality, and compliance. Qualifications &

Experience:
Minimum 5 years of restaurant or hospitality management experience. Proven ability to manage both kitchen and front-of-house operations. Strong leadership, communication, and problem-solving skills. Knowledge of food safety regulations and restaurant operations. Experience with POS systems and inventory management. ? Interested candidates can reach out to [email protected] with their updated cv and salary details

📌 Restaurant Manager (Bengaluru)
🏢 Minerva Coffee Shop - India
📍 Bengaluru