Job Description
– ServiceNow Technical Lead

Experience:
8–12 Years

Location:
Pune / Chennai / Hyderabad Role: ServiceNow Technical Lead Job Summary We are looking for an experienced ServiceNow Technical Lead to lead the design, development, customization, and implementation of ServiceNow solutions. The candidate should have robust hands-on experience with the ServiceNow platform, expertise in ITSM modules, and the ability to guide a technical team while working closely with business stakeholders.

Key Responsibilities
• Lead end-to-end ServiceNow development, implementation, and customization.
• Design and develop solutions using ServiceNow platform capabilities.
• Work on ITSM modules such as Incident Management, Problem Management, Change Management, Service Catalog, and Knowledge Management.
• Develop and customize ServiceNow applications using JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.




• Work on integrations between ServiceNow and external applications using REST and SOAP APIs.
• Lead technical discussions, solution design, code reviews, and deployment activities.
• Manage technical deliverables and mentor junior developers.
• Ensure platform performance, scalability, security, and best coding practices.
• Collaborate with functional consultants, business analysts, and other technical teams. Mandatory Skills
• Solid hands-on experience in ServiceNow development.
• Good understanding of ServiceNow architecture and platform capabilities.
• Experience with ITSM modules.
• Strong JavaScript knowledge.
• Experience with Business Rules, Client Scripts, Script Includes, UI Policies, and Workflows/Flow Designer.
• Experience in REST/SOAP integrations.
• Experience in technical design, solution architecture, and team leadership.

📌 ServiceNow Lead (Pune)
🏢 Creospan
📍 Pune