04 Nov
|
FloMobility
|
Bengaluru
04 Nov
FloMobility
Bengaluru
Company Overview The world is moving towards an autonomous future where sooner or later everything that is driven, pushed or pulled today, will be moving by itself. At Flo Mobility, we believe that the true adaptation of autonomy lies in the seamless coexistence of humans and bots. By leveraging the power of sensors, computer vision, edge computing, and actuators, we optimize this relationship to deliver the best speed, agility, comfort and control. Our hero product, FLO Material movement robot, is an Autonomous Electric Material mover, helping customers reduce time and cost of moving material across Construction, Agriculture, Mining and Warehousing industries. Flo Hauler is being used by industry leaders like L&T;, Godrej, Embassy, Shobha etc to gain 50% savings on cost and time for the last mile of material movement. Our solutions are offered on Raas (Robot-as-a-service) model. The no capex approach makes it easy for our clients to adopt our MMRs (Material Movement Robots).
Responsibilities:
• Own a portfolio of named key accounts, serving as the primary point of contact from site teams to the CXO level.
• Drive fleet expansion within existing accounts by identifying new project sites, upcoming phases, and upsell opportunities.
• Monitor robot utilisation and deployment health across active sites, proactively resolving issues before they affect client satisfaction.
• Conduct regular business reviews with key stakeholders, presenting ROI data, uptime metrics, and deployment outcomes.
• Lead renewal conversations and negotiate contract expansions, ensuring long-term customer lifetime value. – Coordinate with operations, product, and customer success teams to resolve escalations and improve on-ground experience.
• Build account plans for each key client, mapping org structures, decision-makers, and growth opportunities across their project pipeline.
• Serve as the internal voice of the customer — channeling field feedback into product and service improvements. Qualifications and
Requirements:
• Bachelor's degree in Business, Engineering, or a related field; MBA is a plus.
• 3–6 years in key account management, B2B sales, or customer success, preferably in construction, heavy machinery, industrial equipment, or tech/hardware.
• Demonstrated ability to navigate complex enterprise org structures and build relationships across multiple seniority levels.
• Robust analytical skills; comfortable working with utilization data, ROI reports, and pipeline tracking tools. – Excellent communication, negotiation, and presentation skills; ability to manage multiple accounts simultaneously without dropping the ball.
• Adaptability in a fast-paced startup environment and willingness to travel up to 50% of the time.
📌 Key Account Manager (Bengaluru)
🏢 FloMobility
📍 Bengaluru