Job Type: Full-time

DescriptionAbout the Company-Willis Towers Watson (NASDAQ: WLTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at www.willistowerswatson.comAbout the Team -Real Estate and Workplace Solution’s goal is to ensure a consistent experience across all offices, while managing costs, mitigating risk, and supporting the Willis Towers Watson brand. RE&WS; is responsible for the delivery of the following set of location-based support services:Real Estate & Workplace TechnologyBusiness Continuity & Incident Management and RecoveryFacilities ServicesOccupational Health and SafetyIT & HR SupportRecords ManagementIntegrationRE&WS; communications and change management Supporting the new ways to work programOur approach is to think globally but act locally to address the unique regional and local business needs of our offices. Our team-based model allows us to leverage shared resources to optimize costs, while enhancing service levels to consultants and capabilities among RE&WS; colleagues.Finally,



we work closely with business and corporate function leadership to administer and execute corporate policies and apply global firm-wide standards for functions where efficiencies exist, risks are reduced and/or operating practices are improved. QualificationsRoles and Responsibilities-Key responsibilitiesThe Role is expected to proactively support associates. It is expected that through the formation of positive relationships and responsive service, it will gain a clear understanding of the business issues, and thus the ability to partner effectively in meeting the office sustenance needs.FacilitiesTo oversee complete engineering and maintenance requirements of the facilityEnsure 100% uptime of all critical equipment’sCoordinate with vendor for AMC servicesReviewing All equipment health condition and updating the management on timely mannerTo meticulously follow PPM schedule and PTRU tracker worksReview the maintenance/service practices of M&E; contractors to deliver quality work practices in line with the manufacturer recommendationsTracking of operating expenses of utilities Maintenance of power supply in the facilities, HVAC system, office furniture, general repair and maintenance, UPS, Plumbing, fire layouts and operational procedures.Coordinate with manpower vendor for replacement in case of any manpower absenteeism.Data collation for Stock Costs, Operating Parameters for equipment & utilities,



statistics for energy consumption, water consumption and analysis for FM reportsTo review the maintenance activities - to coordinate with vendors for all preventive, breakdown and emergency maintenance.To ensure that all incidents are promptly escalated to concerned personnel.Monitoring the M&E; Consumables utilization & reorderingEnsuring the workorders are completed as per the SLAPerforming weekly FAS checkingEnsuring the annual shutdown activities are planned Implementation of initiatives to improve operational efficiencies in facilityTo provide inputs for daily report and other reportsConducting staff briefings and trainingsReviewing the SOP’s and ensuring the necessary changes are updatedUpdating the Escalation Matrix as on when requiredSupporting Events and Sr. Management visitsResponsible for submitting annual returns as per PCB normsMaintain the logbooks, checklists and PPM schedules for all M & E installations;Ensuring the Work permits are followed as per the guidelinesEnsure the contractors always follow the house rules and the projects are handled with minimum inconvenience to the ClientThe Application Process:Stage 1: Online application and recruiter reviewStage 2: Pre-recorded video interviewStage 3: Live video or in person interview with hiring manager and teamStage 4: Offer and onboardingWe’re committed to equal employment prospect and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [email protected].

📌 Senior Manager, Facilities Services (Gurugram)
🏢 WTW
📍 Gurugram