Job Description
Voice – Analyst As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. ? Job Details ? Position: Customer Care Executive. ? Process: International Voice Process ? Shift: Night Shift

Working Hours
9 Hours ? Schedule: 5 Days Working ? Weekly Offs: 2 rotational Weekly Offs ✅

Salary:
₹23,100 per month ✅ Performance Incentives: Up to ₹10,000 per month. ✅ Home Pick and Drop cab Facility for All Employees. ? Employee Benefits ✅ Mediclaim Policy Coverage up to ₹3 Lakhs ✅ Wi-Fi Reimbursement up to ₹1,000 per month ✅ Friendly and Professional Work Environment ? Eligibility:
- ? Good written English communication skills. ? Only graduates can apply. ? Ready to work in night shift. ? Immediate Joiners Preferred Freshers and Experienced Candidates are Welcome. (experience not more than 3years)



? Interested candidates can walk in directly during the interview drive dates or share their resume with us at:
- (phone hidden) Email
- [email protected] ? Venue: eClerx Services, DLF Tower F, first floor IT Park, Chandigarh. ?Time:
- 12:00PM to 5:00PM. About the Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Prospect Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

📌 Agent Voice- Customer support | For fresher only | Work-from-office only | Chandigarh | Bachelor's degree is required
🏢 eClerx
📍 Chandigarh