04 Nov
|
BPro Technologies
|
India
04 Nov
BPro Technologies
India
Company Description BPro Technologies, the trading name of Bridge Proxima Technologies, helps growing businesses manage IT, security, cloud systems, infrastructure, automation, and web projects through one accountable team. The company supports day-to-day technology operations and defined projects, including helpdesk, endpoint management, Microsoft 365, cybersecurity, backups, network infrastructure, secure websites, and client portals. BPro Technologies works with both organizations that fully outsource IT and internal IT teams that need additional capacity or specialist expertise. Managed clients receive 24/7 monitoring and helpdesk support with clearly defined scopes, escalation paths, documentation standards, and response targets. The company serves businesses in the US, UK, and other regions through secure remote delivery, coordinating in office work when needed. Role Description The Inside Sales Representative is a full-time remote role responsible (0-1 Years of experience) for driving new business and supporting existing client relationships for BPro Technologies’ managed IT and technology services. Day-to-day tasks include qualifying inbound and outbound leads, conducting discovery calls, understanding client needs, and presenting tailored service offerings. The role involves maintaining an organized sales pipeline, preparing proposals, coordinating with technical and account management teams, and ensuring smooth handoffs from sales to delivery.
The Inside Sales Representative will follow up on marketing campaigns, nurture prospects through email and phone outreach, and track activities and results in the CRM. This position also focuses on maintaining high levels of customer satisfaction by responding promptly to inquiries, managing expectations, and building long-term relationships. Qualifications
• Strong Inside Sales skills, including prospecting, discovery, and closing within a B2B or technology services environment.
• Experience in Lead Generation and pipeline development through outbound outreach, inbound lead handling, and collaboration with marketing.
• Proven Customer Service and Customer Satisfaction focus, with the ability to manage expectations and build trust with clients.
• Account Management capabilities to support renewals, upselling, and cross-selling while maintaining ongoing relationships.
• Excellent verbal and written communication skills, with confident phone and video call presence.
• Comfort working with CRM and sales tools, and ability to interpret basic sales metrics and reports.
• Self-directed, organized, and able to work effectively in a fully remote environment across time zones.
• Previous experience in IT services, SaaS, or technology solutions sales is preferred.
• Associate or bachelor’s degree in business, marketing, communications, or a related field is beneficial but not strictly required.
📌 Inside Sales Representative (India)
🏢 BPro Technologies
📍 India