? WE’RE HIRING: CUSTOMER SUCCESS MANAGER ? Working Locations: Gurgaon ? Applications invited from across India ?
Experience:
3–5 years ? Industry: Water/Wastewater Treatment ?
Education:
B.
Tech, MBA, BBA, Chemical Engineering, or a related field
Key Responsibilities
• Manage customer onboarding, platform adoption, and long-term engagement.
• Monitor customer health, identify risks, and drive timely resolution of issues.
• Lead renewals, expansions, and upselling opportunities with the sales team.
• Build solid relationships with operators, plant managers, and client leadership.
• Gather customer feedback and coordinate with product, engineering, and service teams. What We’re Looking For:
• Experience in customer success, account management, or customer support.
• Experience working with ETP, STP, or WTP plants—or in another relevant water or wastewater treatment industry—is essential.
• Strong communication, Excel, data analysis, reporting, and client-presentation skills.
• Experience managing customer adoption, renewals, and long-term relationships. Apply through the form: ? https://lnkd.in/gBNbbRbY