Location:
Mansarovar, Jaipur (Onsite) CTC: 22,000
- 30,000 per month ( 0-1 yr experience) Role Overview We are looking for a proactive and detail-oriented *Middle Mile Dispatch Executive
* to manage transportation operations for our *US clients*. The role involves real-time trip monitoring, driver coordination, issue resolution, and ensuring smooth execution of middle-mile logistics operations.

Key Responsibilities

* Monitor and manage *live trips, routes, and load movements
* across US transportation networks.
* Coordinate with *drivers, carriers, and clients
* to ensure on-time pickups and deliveries.
* Track delays, identify risks, and take *proactive corrective actions*.
* Handle *real-time escalations
* such as breakdowns, delays, no-shows, and HOS risks.
* Maintain accurate updates in *dispatch systems and internal tools*.
* Communicate effectively with clients via *calls, emails, and chat platforms*.
* Ensure compliance with *operational SOPs and service level agreements (SLAs)*.
* Share regular updates and reports with internal teams and stakeholders. Shift & Schedule Expectations
* *Day Shift:
* 8:00 AM 8:00 PM
* *Night Shift:
* 8:00 PM 8:00 AM
* *3.5 rotational week-offs per week
*




* Rotational schedule across the week (including weekends)
* Open and flexible availability is mandatory
* Ability to handle *high-pressure situations during peak hours
* Required Skills & Qualifications
* Strong *communication skills
* (spoken and written English)
* Ability to manage *multiple tasks in a fast-paced environment
*
* Good understanding of *transportation operations / fleet coordination
*
* Comfortable working in *night shifts and rotational schedules
*
* Basic knowledge of *Excel, Google Sheets, and dispatch tools
*
* Problem-solving mindset with strong *decision-making ability
* What We're Looking For
* Someone who is *reliable, responsive, and accountable
*
* Ability to stay calm and make decisions during *operational disruptions
*
* A team player with a *robust ownership mindset
*
* Flexible with shifts and ready to adapt to *dynamic schedules
* Benefits & Perks
* Dinner facilities during night shifts.
* Health Insurance.
* Provident Fund (PF).
* Hybrid work model for female candidates, as per company policy.

📌 US dispatch coordinator (Jaipur)
🏢 Lmdmax
📍 Jaipur