Role & responsibilities
- Make calls to potential customers to promote products or services.
- Explain product features, advantages, and pricing to generate interest.
- Persuade customers to make purchases or schedule appointments.
- Handle incoming calls, addressing customer inquiries, concerns, and complaints.
- Maintain accurate records of customer interactions in the database.
- Follow up with leads and existing customers to ensure customer satisfaction.
- Meet sales targets and contribute to team performance. Preferred candidate profile
- Excellent communication and interpersonal skills to engage with customers effectively.
- Persuasive and confident attitude to drive sales and conversions.
- Basic computer skills for data entry, record-keeping, and database management.
- Active listening skills to understand customer needs and provide suitable solutions.
- Time management and multitasking abilities to handle multiple calls efficiently.
📌 Tele Counsellor For RICE Head Office (Kolkata)
🏢 Roys Institute Competitive Examination
📍 Kolkata
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