Experience:
Freshers – 1 Year ? Employment Type: Full-Time | Work from Office ? Company: Roadcast Tech Solutions Pvt. Ltd. ABOUT ROADCAST Roadcast is an AI-powered logistics automation and mobility management platform that helps businesses streamline operations, improve efficiency, and scale faster through real-time visibility, automation, and intelligent mobility solutions. ROLE OVERVIEW We are looking for a proactive and organized Junior Field Operations to support and coordinate our team of field engineers and technicians . The role involves task allocation, tracking daily activities, monitoring productivity, and ensuring smooth execution of field operations.
KEY RESPONSIBILITIES
- Coordinate with field engineers and technicians for daily operational activities.
- Allocate and track daily jobs based on priority, location, and availability.
- Monitor field team attendance, productivity, and task completion.
- Follow up on assigned jobs and ensure timely closure.
- Coordinate with customers and internal teams for smooth service execution.
- Assist in resolving technician-related issues and operational challenges.
- Maintain daily MIS, performance reports, and job status updates.
- Support the onboarding and coordination of field technicians.
- Ensure adherence to company processes, SOPs, and service standards.
- Identify operational gaps and suggest improvements in field efficiency. REQUIRED SKILLS & QUALIFICATIONS
- Freshers or candidates with up to 1 year of experience in field operations, service coordination, or operations support.
- Basic knowledge of MS Excel and MIS reporting.
- Positive communication, coordination, and problem-solving skills.
- Ability to manage multiple tasks and follow up effectively.
- Comfortable coordinating with field engineers, technicians, and customers.
- Willingness to handle field-related operational requirements and local travel whenever required.
- Bachelor's degree in any discipline preferred.
📌 Jr. Field Operation Intern (Delhi)
🏢 RoadCast
📍 Delhi
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