Role & responsibilities Responsibilities Front Office & Travel DeskGreet and manage visitors, guests and clients with hospitality-grade courtesy, including VIP handling protocols Answer, screen and direct phone calls; manage the front desk communication log Coordinate meeting room bookings, guest refreshments and visitor logistics Liaise with facility, housekeeping and vendor teams to maintain a well-presented front office Maintain visitor registers, access passes and front office MIS/records Handle courier, dispatch and basic administrative documentation Manage end-to-end employee travel bookings — flights, trains, hotels and ground transport — for domestic and international travel Liaise with travel agencies, airlines and hotel vendors to negotiate rates and resolve booking issues Coordinate visa documentation and travel insurance where applicable Maintain travel MIS — bookings, costs, vendor performance — and reconcile travel invoices against company travel policy Ensure adherence to the corporate travel policy and flag deviations/approvals needed Handle last-minute changes, cancellations and emergency travel rebooking Maintain relationships with 2–3 empaneled travel vendors and periodically review rates/SLAs

📌 Travel Desk Administrator (Kolkata)
🏢 Profound Human Resource Development Advisors
📍 Kolkata