Role Summary We are looking for an experienced Jira Administrator responsible for administering, configuring and optimising the Jira platform. The role will support multiple teams/projects, maintain governance standards, troubleshoot platform issues and ensure reliable workflows, access controls, automation and reporting.
Key Responsibilities
- Administer and configure Jira projects, workflows, issue types, screens and custom fields.
- Configure and maintain permission schemes, notification schemes and workflow schemes.
- Design and optimise workflows based on business and delivery requirements.
- Create and maintain Jira Automation rules.
- Manage users, groups, roles and project-level access.
- Develop advanced JQL queries, filters, dashboards and reports.
- Troubleshoot permissions, notifications, workflow and automation issues.
- Support standardisation and governance across multiple Jira projects and teams.
- Work with stakeholders to translate business requirements into scalable Jira configurations.
- Support Jira upgrades/migrations, particularly Jira Cloud or Data Center environments.
- Maintain documentation for configurations, processes and platform changes.
- Support integration with tools such as Confluence and relevant reporting/BI solutions. Mandatory / Primary Skills
- Jira Administration
- Workflows and Workflow Schemes
- Permission & Notification Schemes
- Custom Fields, Screens and Issue Types
- JQL
- Dashboards & Reporting
- Jira Automation
- Jira Cloud / Jira Data Center
- Troubleshooting and platform governance
- Stakeholder management Valuable-to-have
- Confluence administration
- Jira Cloud migration
- Agile/Scrum/Kanban configuration
- PMO/governance experience External BI/reporting integration