## Job highlights
- Strong experience in ServiceNow ITOM modules including Discovery, Service Mapping, CMDB, and Event Management with knowledge of REST/SOAP integrations and MID Server setup
- Design, develop, and implement ServiceNow ITOM modules; configure MID Servers; manage CMDB health; integrate with third-party monitoring tools; develop workflows and scripts; collaborate with cross-functional teams Urgent hiring for | BIg4|ServiceNowDeveloper ITOM/ service mapping / cmdb immedidate joiner Design, develop, and implement ServiceNow ITOM modules including: Discovery Service Mapping Event Management Orchestration CMDB (Configuration Management Database) Configure and maintain MID Servers, Discovery schedules, and patterns. Implement and manage Service Mapping for business services and applications. Integrate ServiceNow with third-party monitoring tools (e.g., SolarWinds, Dynatrace, Splunk). Work on Event Management including alert correlation, event rules, and dashboards. Ensure CMDB health by managing: Data normalization Data reconciliation CI relationships Develop workflows, business rules, and scripts using:



JavaScript Glide APIs Troubleshoot and resolve issues related to ITOM modules. Collaborate with cross-functional teams (ITSM, SecOps, DevOps). Participate in upgrades, patching, and platform enhancements. Required

Skills:
Robust experience in ServiceNow ITOM modules Hands-on with: Discovery & Service Mapping CMDB & CSDM model Event Management Knowledge of: REST/SOAP integrations MID Server setup and troubleshooting Cloud technologies (AWS, Azure preferred) Good scripting skills in JavaScript Understanding of ITIL processes Preferred

Qualifications:
ServiceNow Certifications: Certified System Administrator (CSA) Certified Implementation Specialist ITOM Experience with: Cloud Discovery Kubernetes / Containers Automation & orchestration tools Soft

Skills:
Strong problem-solving and analytical skills Good communication and stakeholder management Ability to work independently and in a team Nice to Have: Exposure to DevOps tools (Jenkins, Git) Knowledge of AIOps / Predictive Intelligence Experience in large enterprise environments

📌 Urgent Hiring For Big4|Servicenow Developer ITOM (Mumbai)
🏢 Contactx Resource Management
📍 Mumbai