04 Nov
|
HOTEL NEO
|
Jaipur
The Housekeeping Supervisor oversees daily cleaning operations and manages a team of housekeeping staff to ensure the facility meets high standards of cleanliness, hygiene, and presentation. This role acts as a bridge between frontline cleaners and upper management, coordinating work schedules, inspecting rooms and public areas, training staff, and resolving guest or facility issues.
Key Responsibilities
- Staff Supervision & Scheduling:
- Create and manage daily duty rosters, shift schedules, and staff assignments based on occupancy or workload.
- Conduct daily team briefings to outline priorities, VIP arrivals, and special requests.
- Guide, mentor, and motivate housekeeping and laundry personnel.
- Quality Control & Inspections:
- Perform routine inspections of guest rooms, corridors, lobbies, and public restrooms to ensure compliance with quality and sanitation standards.
- Identify and report maintenance or repair issues to the engineering/maintenance department and track them to completion.
- Handle lost and found items according to company policy.
- Training & Compliance:
- Train new hires on proper cleaning techniques, chemical safety, equipment handling, and guest service protocols.
- Ensure strict adherence to health, safety, and hygiene regulations (OSHA or local standards).
- Inventory & Resource Management:
- Monitor stock levels of cleaning supplies, linens, and guest amenities.
- Requisition and restock supplies as needed to prevent shortages.
- Guest & Issue Resolution:
- Respond promptly to guest complaints or special requests with a skilled and helpful attitude.
- Coordinate closely with the Front Desk / Reception regarding room status (dirty, clean, inspected, or out-of-order). Qualifications & Requirements
-
Education:
High school diploma or equivalent; a degree or diploma in Hospitality Management or related field is a plus.
-
Experience:
2+ years of experience as a Housekeeper, Cleaner, or Housekeeping Supervisor in a hotel, resort, or commercial facility.
- Skills & Competencies:
- Strong leadership and team management skills.
- Thorough knowledge of cleaning chemicals, industrial equipment, and sanitation standards.
- Good problem-solving and communication abilities.
- Physical stamina to walk, stand, and inspect facilities for extended periods.
- Flexibility to work shifts, weekends, and holidays as required by operations. Pay: ₹10,000.00
- ₹15,000.00 per month
Benefits:
- Food provided Work
Location:
In person
📌 House Keeping supervisor (Jaipur)
🏢 HOTEL NEO
📍 Jaipur