Job Summary We are looking for a Patient Appointment Scheduler with 1–3 years of experience in US Healthcare or International Voice Process. The candidate will be responsible for scheduling patient appointments, coordinating with healthcare providers, and ensuring a smooth patient scheduling experience.
Key Responsibilities
- Handle inbound and outbound calls for patient appointment scheduling.
- Schedule, reschedule, and cancel appointments based on patient and provider availability.
- Confirm appointments and provide necessary appointment-related information.
- Coordinate with physicians, specialists, and healthcare providers.
- Verify patient demographics and basic insurance details.
- Update patient information and appointment records in EHR/EMR systems.
- Handle patient queries professionally and ensure timely follow-ups.
- Maintain HIPAA compliance and patient confidentiality.
- Meet daily productivity,
quality, and service-level targets. Required Skills
- 1–3 years of experience in US Healthcare, Patient Scheduling, Patient Access, or International Voice Process.
- Positive English communication and telephone etiquette.
- Knowledge of appointment scheduling and patient coordination.
- Familiarity with EHR/EMR or healthcare management systems.
- Good typing, computer, and documentation skills.
- Ability to handle calls professionally and work in a team. Preferred Candidates
- Candidates with US Healthcare BPO experience.
- Willingness to work in night shifts. Pay: ₹20,000.00
- ₹35,000.00 per month
Benefits:
- Leave encashment
- Paid sick time Work