Key Responsibilities
& Skills ServiceNow Platform: Strong hands-on expertise across the ServiceNow platform, including configuration and administration. Service Catalog: Experience in designing, configuring, and managing Service Catalogs and Catalog Items. Reporting & Performance Analytics: Proficiency in creating reports, dashboards, and Performance Analytics indicators. SLA Management: Hands-on experience configuring, monitoring, and managing Service Level Agreements (SLAs). Discovery: Experience with ServiceNow Discovery, infrastructure discovery, and configuration item identification. CSDM: Good understanding of the Common Service Data Model (CSDM) and its implementation. Communication: Robust communication, stakeholder management, and collaboration skills.
📌 Servicenow Developer (India)
🏢 Refercircle Consulting Services
📍 India
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