Core Responsibilities
• Make & Receive Calls: Dial outbound lists (cold or warm leads) and answer inbound customer inquiries.
• Pitch & Promote: Explain product features, services, pricing, and ongoing offers clearly.
• Lead Generation & Qualification: Identify interested prospects and pass qualified leads to the sales team or field agents.
• Customer Support & Grievances: Resolve basic complaints, answer service questions, and guide users through online steps (like payments or sign-ups).
• Database & CRM Management: Log call outcomes, update customer info, and track follow-ups in tools or Excel sheets.
• Target Achievement: Meet daily, weekly, or monthly call counts, lead quotas, or sales targets. Pay: ₹18,086.00
- ₹34,178.28 per hour Work