JOB DESCRIPTION
– RESTAURANT CAPTAIN* *Position: Restaurant Captain* *Department: Food & Beverage (F&B;)* *Industry: Restaurant / Bar* *Job Responsibilities* *1. Supervise and coordinate daily restaurant floor operations.* *2. Welcome guests and ensure excellent customer service.* *3. Manage table allocations, reservations and guest seating.* *4. Take food and beverage orders and ensure timely service.* *5. Coordinate with kitchen and bar staff for smooth operations.* *6. Conduct staff briefings and allocate daily duties.* *7. Monitor staff grooming, discipline and service standards.* *8. Handle customer complaints and resolve service-related issues professionally.* *9. Ensure proper table setup, cleanliness and restaurant hygiene.* *10. Monitor billing accuracy and coordinate with the cashier.* *11. Upsell food and beverages to achieve sales targets.* *12.
Ensure smooth opening and closing procedures.* *Required Skills & Qualifications* *
- Minimum 1–2 years of experience in restaurant or hospitality operations.* *
- Good communication and leadership skills.* *
- Knowledge of food and beverage service.* *
- Ability to manage staff and handle customer complaints.* *
- Professional personality and customer-oriented approach.* *
- Ability to work flexible shifts.* *Key Expectations* *
- Maintain discipline and teamwork among service staff.* *
- Ensure excellent guest satisfaction.* *
- Maintain coordination between service, kitchen and bar departments.* *
- Take responsibility for overall floor management during the shift.* Pay: ₹15,000.00
- ₹25,000.00 per month
Perks:
- Food provided Work
Location:
In person
📌 Restaurant Captain (Gorai)
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📍 Gorai
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