Pay: ₹15,000.00
- ₹25,000.00 per month

Job description
The Front Desk Executive is responsible for ensuring smooth clinic operations by greeting patients, managing appointments, handling patient registrations, processing payments, and maintaining a welcoming environment. They act as the vital link between patients & doctors.

Key Responsibilities

- Patient Registration & Check-in: Greet patients, register current patients, check in/out, and verify personal information.
- Scheduling & Coordination: Schedule, confirm, and reschedule appointments, including in-clinic and virtual consultations.
- Telephone & Inquiries: Answer multi-line phone systems, handle emails, and address patient inquiries efficiently.
- Billing & Cash Management: Process payments, manage billing software, and handle payments.
- Records Maintenance: Maintain accurate Electronic Health Records (EHR) and update patient information.
- Clinic Maintenance: Ensure the reception area,



waiting lounge, and patient areas are clean, organized, and welcoming.
- Coordination: Coordinate with doctors & staff to manage patient flow & reduce wait times.
- Patient Feedback: Handle feedback and complaints professionally and escalate to the clinic manager when necessary. Required Qualifications
-

Education:
Graduate in any discipline.
-

Experience:
1–3 years of experience as front-desk executive, receptionist or similar roles in administration.
- Technical

Skills:
Basic proficiency in Microsoft Office Suite (Word, Excel)
- Language

Skills:
Proficiency in Hindi and English (spoken and written) is required Work

Location:
In person Pay: ₹15,000.00
- ₹25,000.00 per month Work

Location:
In person

📌 Front Desk Executive (Gurugram)
🏢 Vmedica Multi Speciality Clinics
📍 Gurugram