Job Responsibilities
- Handle customer queries through Voice, Chat, and Email channels.
- Provide prompt and accurate resolutions to customer concerns.
- Deliver excellent customer service and maintain customer satisfaction.
- Document customer interactions as per process guidelines.
- Meet quality and productivity targets. Eligibility Criteria
- Freshers only
- HSC (12th Pass) candidates are eligible.
- Graduates from any discipline are welcome.
- Valuable verbal and written communication skills.
- Comfortable working in rotational/night shifts.
- Basic computer knowledge is required.
- Immediate joiners preferred.
📌 Customer Support Executive(Blended Process) (Kolkata)
🏢 Wipro
📍 Kolkata
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