Technical Architect (India)

Technical Architect (India)

04 Nov
|
HCLTech
|
India

04 Nov

HCLTech

India

## Job Summary Excellent English language communication and written skills.
- Bachelor's degree in engineering with 7 to 10 years of technical writing experience.
- Rich knowledge in Document Development Life Cycle (DDLC), structured authoring, content reuse, and single-sourcing.
- Experience in the following content authoring, publishing, and governance tools: DITA-XML, OxygenXML Editor, Adobe FrameMaker, MS Office, CCMS (Ixiasoft), Fluid Topics (Content Delivery Platform), SnagIt, Acrobat Pro, and ServiceNow helpdesk.
- Flexibility to adjust in work times to work with remote and local teams.
- Ability to collaborate with stakeholders across different geographies, able to conduct online meetings in different time zones and collaborate comfortably with members of team from diverse cultures.
- Ability to track tasks, actions and provide regular updates.
- Ability to create and maintain tasks and documentation trackers ##

Key Responsibilities

- Develop and update technical documentation for end users and service engineers
- User's Manual, installation guide, release notes, Upgrade Procedure, Service Procedures,



Site Prep, and Safety Manuals.
- Conduct SME interviews with various users and technical/engineering/product staff to gather data for overly complex documentation for software applications.
- Interface with functional organizations to develop content for the procedures.
- Create, develop, and edit operational, instructional, or maintenance procedures for the software applications.
- Follow documentation best practices, formats, and templates, and publish output that conforms to the company documentation and quality assurance standards.
- Support testing and validation of new procedures and methods.
- Involve stakeholders from various departments and assess the need to update documentation.
- Monitor content quality errors, editorial suggestions, technical changes requested and implement the changes independently. ## Skill Requirements ## Must Have Skill Adobe Illustrator,AutoCAD,Packaging Validation ## Positive to Have Skill ## Other Requirements

📌 Technical Architect (India)
🏢 HCLTech
📍 India

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