Job Summary: We are seeking a detail-oriented and customer-focused Motor Insurance Claim Handler to join our dynamic team. The ideal candidate will manage and process motor insurance claims efficiently while providing exceptional service to policyholders. You will play a crucial role in ensuring claims are handled accurately and promptly, fostering trust and satisfaction among our clients.
Key Responsibilities
- Review and assess motor insurance claims for validity and completeness.
- Gather necessary documentation, including police reports, photos, and repair estimates.
- Communicate effectively with policyholders, garages, and third-party service providers to facilitate the claims process.
- Evaluate claims based on policy terms and conditions, making decisions on claim approvals or denials.
- Negotiate settlements with clients and third parties while maintaining compliance with company policies and legal regulations.
- Maintain accurate records of claims, correspondence, and decision-making processes.
- Provide support and guidance to policyholders throughout the claims process,
addressing any questions or concerns.
- Collaborate with internal departments, such as underwriting and legal, to resolve complex claims issues.
- Stay updated on industry trends, regulations, and best practices related to motor insurance.
Qualifications:
- Bachelor’s degree in a related field or equivalent experience in insurance or claims handling.
- Previous experience in motor insurance claims handling is preferred.
- Robust analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in using claims management software and Microsoft Office Suite.
Job Type
s: Full-time, Permanent, Fresher Pay: ₹12,000.00
- ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement