Role & responsibilities Job Title: Audio Solutions Sales SpecialistDepartment: Retail Sales & DesignReports To: Sales BDM Job Summary We are seeking a passion-driven, high-energy Audio Solutions Sales Specialist to join our retail team. In this role, you will move far beyond traditional transactional retail. You will practice true solution-based selling, transforming how our clients experience sound in their homes, businesses, and personal spaces. Rather than just selling standalone components, you will act as a consultative audio designeruncovering customer needs, conducting live acoustic demonstrations, and engineering bespoke ecosystem packages (combining premium hi-fi audio, multi-room streaming, smart home automation, and professional integration services). If you are an audiophile with a talent for converting complex technical specifications into breathtaking sensory experiences, this role is designed for you.

Key Responsibilities
Consultative Solution Selling: Conduct detailed needs-analyses with walk-in clients, architects, and designers to map out custom acoustic solutions tailored to their budget, aesthetics, and structural layout. Immersive Product Demonstrations: Curate emotional, high-impact listening experiences in our showroom, masterfully demonstrating the nuances of premium headphones, home theatre systems, active/passive speakers, and turntable setups. Ecosystem Engineering: Design and pitch complete, integrated solutions rather than single products bundling amplifiers, DACs, cabling, power conditioning, acoustic treatments, and professional installation packages. Relationship & Pipeline Management: Proactively follow up with prospective clients, manage custom design quotes,



and maintain a client pipeline within the CRM to foster long-term loyalty and repeat business. Cross-Functional Collaboration: Partner directly with our internal custom installation and technical service teams to ensure seamless delivery and calibration of complex audio setups. Merchandising & Inventory Integrity: Maintain pristine, fully operational high-fidelity demo rooms, ensuring all equipment is perfectly calibrated and firmware is up to date. Continuous Product Mastery: Stay at the absolute forefront of industry trends, wireless streaming protocols (e.g., Roon, Sonos, BluOS), spatial audio technologies, and new high-end audio releases. Preferred candidate profile

Experience:
Minimum 24 years of high-end retail sales, consumer electronics, or B2C technology sales experience, with a proven track record of consultative or solution-based selling. Audio Expertise: Deep, practical knowledge of audio concepts (e.g., impedance matching, room acoustics, digital-to-analog conversion, component synergy, and home theater calibration). Communication Power: Elite interpersonal skills with the ability to translate complex technical jargon (frequencies, watts, codecs) into simple, value-driven benefits that resonate with casual listeners. Sales Drive: A target-driven mindset focused on maximizing average order value (AOV) through logical upselling and service attachment, without sacrificing customer trust. Technical Agility: Familiarity with contemporary retail CRM systems, point-of-sale (POS) software, and smart home eco-systems (Apple Home, Google Home, Alexa). Flexibility: Availability to work dynamic retail hours, including weekends and premium store events.

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