## Job highlights
- 5+ years experience in SAP operations, import coordination, and stakeholder management
- Drive packaging machine sales, manage customer accounts, provide technical product support, handle order processing and documentation, maintain CRM and Salesforce usage Position Title: . Organization Context: Position Title: Lead, Sales (South), AVL, Packaging Employee Name: To be hired Grade : M-08 Department: AVL

Location:
Hyderabad/Chennai/Bangalore Reports to: Senior Manager, Product Management, AVL Packaging Reported by: ACG is the world’s only integrated pharma manufacturing solutions company. We are headquartered in Mumbai, India. ACG has a presence in over 100 countries with its products and services that strive to provide world-class technology across multiple domains.

We offer
a complete range of solutions beginning with empty capsules; granulation and tablet coating; capsule filling; tabletting; packaging films; blister packing and carton packing to the end-of-line solutions and track and trace systems. We have an chance in ACG Value Links of an Assistant, Sales, AVL.
- A. Job Objective
- To drive organizational effectiveness by providing strategic support that strengthens processes, enhances efficiency, and supports business outcomes. B. Primary responsibilities
- Primarily responsible for Packaging Machine sales generation, working for principals. Customer Target base will be specifically catering to FMCG, F&B;, Beverage Pharma companies. Based in Mumbai/HYD region.




- Identifies current and future customer service requirements by travelling year-round and establishing personal contact with potential and actual customers and other people in a position to understand service requirements. Provides product knowledge, or equipment technical and engineering information by answering questions and requests.
- Establishes new accounts and services accounts by identifying potential customers, planning and weekly sales call reporting.
- Determines improvements by analyzing offers of equipment, supplies, in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.
- Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
- Submits orders to product manager, by clearing all technical and commercial points.
- Needs to take care of all documentation and approvals post order.
- Prepares sales reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
- Maintains professional and technical knowledge through self-training; reviewing professional publications; establishing personal networks.
- Contributes to sales effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.




- Contributes to team effort by accomplishing related results as needed. Works on requirement generation for Packaging team as well.
- Can have market intelligence and market information on a regular basis.
- Should be able to work on CRM and handle salesforce, prior experience of salesforce is a must. C. Key Result Areas
- On-time execution of end-to-end order processing and customer communication
- Accurate and timely MIS and MPRM submissions
- Zero-delay in SAP updates and documentation compliance
- Timely payment follow-ups and accurate AR reporting
- Efficient coordination with principals, customers, and internal stakeholders
- High customer satisfaction reflected through effective service and communication D. Key Interfaces Internal Interfaces External Interfaces
- Service Engineers & Sales Engineers
- Supply Chain & Logistics
- Customers
- Principals (Suppliers)
- Transport & Logistics Partners E. ACG Persona Persona Level Competency Level Persona
- Partner 4 Customer Orientation 4 Persona
- Integrator 4 Operational Excellence 4 Persona
- Entrepreneur 3 Coordination & Execution 3 Educational and Experience Requirements Minimum Requirement Desired Level of Education Any graduate Graduate / postgraduate in Business / Commerce / Administrative Studies Experience 4+ years of experience in customer coordination, operations, logistics or commercial support roles 5+ years of experience in customer coordination, operations, logistics or commercial support roles Experience in SAP operations, import coordination, and stakeholder management

📌 Lead, Sales (Bengaluru)
🏢 ACG
📍 Bengaluru