Customer Support Hiring Customer Support Executives
- Blended Process (Voice, Emails, Chats) iCarry is a rapidly growing online courier booking platform. We operate all over India and onboard new clients on our platform every day We are looking for candidates who are cool-headed, organized and confident in their working style to keep our clients happy with their shipping experience on iCarry.in. The job involves:
- Outbound calling to leads and clients
- to help with on-boarding, ritention, explain services and get them to start booking shipments
- Provide Client support over phone, whatsapp and email – inbound as well as outbound
- Respond to & Resolve support tickets as per SLA
- Co-ordinate with Courier Partners to resolve our client complaints
- Other ad-hoc work tasks / duties as required (as per guidance from your supervisor) Ideal candidate should have good command in written and verbal English and Hindi (additional languages a plus) Prior experience in a BPO company or ecommerce process is mandatory. Prior experience in customer support at a logistics company is a huge plus. Work location
- Work from your home.



You should have access to a positive broadband connection, a recent laptop with a webcam and a mobile phone.

Job Type
s: Full-time, Permanent

Benefits:
- Cell phone reimbursement
- Paid sick time
- Work from home Language:
- Hindi (Preferred)
- English (Preferred)
- Other Indian Language is a plus Work

Location:
Remote Pay: ₹12,000.00
- ₹17,000.00 per month

Benefits:
- Cell phone reimbursement
- Paid sick time
- Provident Fund Application Question(s):
- Where are you currently located?
- Are you fluent in English and Hindi? Please mention any other Indian languages you can speak.
- Do you have your own working laptop and a reliable internet connection for a remote work setup?
- Have you handled customer support for a courier, logistics, or e-commerce company? If yes, please briefly describe your experience.
- What was your last down monthly salary?
- Are you ok with the salary range of 12000-17000 per month? Work

Location:
Remote

📌 Customer Support Executive (India)
🏢 iCarry Technologies
📍 India