Senior Customer Service Representative (Mumbai)

Senior Customer Service Representative (Mumbai)

04 Nov
|
Adapt Fintech Advisors
|
Mumbai

04 Nov

Adapt Fintech Advisors

Mumbai

Responsibilities
- Lead daily ops & drive high-quality client servicing on Zoho CRM.
- Monitor team performance & daily call & CRM data quality
- Coach/guide juniors on CRM usage
- Reporting Requirements
- Zoho CRM telephony integration,workflows /reports Perks and perks Provident fund, Work from home, Gratuity, Maternity leaves, Job/soft skill training, Course reimbursements

📌 Senior Customer Service Representative (Mumbai)
🏢 Adapt Fintech Advisors
📍 Mumbai

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