- Managing daily OPD operations and ensuring smooth patient flow and quality patient services.
- Driving appropriate OPD-to-IPD conversion through effective coordination with consultants and clinical departments.
- Contributing to hospital revenue growth through improved OPD footfall, IPD admissions, diagnostics, pharmacy and healthcare services.
- Coordinating with doctors, nursing, billing, TPA, front office and other departments for seamless operations.
- Monitoring patient satisfaction, handling grievances and ensuring timely resolution of complaints.
- Tracking daily operational KPIs, revenue performance, patient admissions and departmental productivity.
- Ensuring efficient utilization of hospital resources, beds and manpower.
- Daily MIS Preferred candidate profile
- Graduate/Postgraduate in Hospital Administration or Healthcare Management.
- Experience in hospital operations, OPD and IPD management.
- Strong skills in OPD-to-IPD conversion and revenue enhancement.
- Excellent communication, leadership and coordination skills.
- Knowledge of hospital billing, TPA and HIS operations.
- Target-oriented with solid patient-handling abilities.