Location:
Surat, Gujarat Qualification: Any Graduate Job
Responsibilities:
- Handle customer inquiries through phone calls, WhatsApp, and emails.
- Respond to customer queries and provide appropriate solutions.
- Maintain good relationships with existing customers.
- Coordinate with internal departments to resolve customer complaints.
- Follow up with customers regarding orders, deliveries, and services.
- Maintain customer records and update information in the system.
- Ensure customer satisfaction through timely communication and support.
- Handle customer feedback and escalate issues whenever required. Required Skills:
- Good verbal and written communication skills.
- Basic knowledge of MS Excel and MS Office.
- Valuable telephone etiquette and customer-handling skills.
- Positive attitude and willingness to learn.
- Basic computer knowledge. Work
Location:
In person
📌 CSE (Customer Support Executive) (Surat)
🏢 Sparkle Laser Technology
📍 Surat
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