Key Responsibilities
- Customer Engagement: Warmly greet walk-in customers, assess their usage needs (budget, camera, battery, performance), and recommend suitable smartphone models and brands.
- Product Demonstrations: Live-demonstrate smartphone features, OS functionalities, camera quality, and accessories (earbuds, chargers, covers, screen guards).
- Sales & Upselling: Convert walk-in inquiries into confirmed sales, push profitable add-ons/accessories, and achieve monthly unit and revenue targets.
- Financing & Exchanges: Assist customers with EMI/finance applications, credit approvals, and old-phone exchange valuations according to company policy.
- Value-Added Services: Help customers with SIM card activations, initial device setup, data transfers, and attaching protection plans.
- Store Upkeep: Keep display units charged, clean, security-tagged, and organized throughout the shift, while monitoring stock levels.
- Billing & Records: Handle point-of-sale (POS) billing accurately and maintain basic logs of daily sales and customer inquiries. Key Result Areas (KRAs) & KPIs
- Smartphone Unit & Value Sales: Measured by monthly quota achievement.
- Accessory Attach Rate: Percentage of device sales that include paired accessories or protection plans.
- Finance / EMI Conversion:



Share of eligible buyers converted into finance or EMI schemes.
- Walk-in Conversion Rate: Percentage of store visitors converted into paying customers.
- Display Maintenance: 100% compliance on clean, working, and secure live demo handsets. Qualifications & Requirements
-

Education:
12th Pass (Higher Secondary) or Graduation preferred.
-

Experience:
1 to 3 years of retail sales experience, ideally within mobile phones, consumer electronics, or gadget showrooms.
- Required

Skills:

- Solid working knowledge of current smartphone brands, specs, and mobile operating systems.
- Consultative and customer-friendly communication style (proficiency in local languages like Bengali and Hindi is essential).
- Basic computer and POS billing literacy.
- Target-driven mindset with patience and problem-solving skills. Pay: ₹15,000.00
- ₹20,000.00 per month Ability to commute/relocate:
- Park Street, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:
- Higher Secondary(12th Pass) (Required)

Experience:
- Mobile Phone Sales: 1 year (Required) Work

Location:
In person

📌 Mobile Phone Sales Executive (Kolkata)
🏢 D & P Services
📍 Kolkata