A telecaller contacts prospective or existing customers by phone to promote products, generate leads, or resolve support inquiries.
Key Responsibilities
Make Outbound Calls: Reach out to potential clients using provided databases or lead lists. Handle Inbound Queries: Answer incoming customer calls, address questions, and provide product details. Pitch and Promote: Follow scripts while adapting to client responses to explain services or products. Nurture Leads: Conduct scheduled follow-up calls and qualify prospects for the sales team. Update Records: Log call outcomes, customer feedback, and contact details in a CRM or spreadsheet. Meet Targets: Achieve daily and monthly goals for call volume, talk time, or conversions. Core Requirements & SkillsCommunication: Transparent,
polite verbal communication and active listening skills. Resilience: Ability to handle rejection professionally and stay positive. Computer Literacy: Basic proficiency in MS Excel and CRM software. Pay: ₹15,000.00
- ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- Telecaller: 2 years (Preferred)
- Good Communication: 2 years (Preferred)
- Basic Computer knowledge: 2 years (Preferred) Work