Job Description
– Tele Caller Department: Sales / Marketing

Location:
Thane-Dombivali Link Road

Experience:
3–5 Years Job Summary We are looking for an enthusiastic and customer-focused Tele Caller to manage lead follow-ups and customer communication, for Vedvana Wellness. The ideal candidate should have strong communication skills, a confident approach, and a disciplined follow-up mindset, with the ability to convert enquiries into appointments, consultations, and bookings.

Key Responsibilities
· Call and follow up with leads generated through digital marketing campaigns.
· Understand customer requirements and effectively explain Vedvana Wellness therapies, wellness programmes, packages, and stay options.
· Convert enquiries into appointments, consultations, and confirmed bookings.
· Maintain accurate records of leads, calls, follow-ups, and conversions.
· Ensure timely and consistent follow-up with prospective customers.
· Coordinate with the Sales, Front Office, Medical, and Operations teams for lead closure and customer requirements.
· Handle customer queries professionally and provide relevant information.
· Support calling and lead-follow-up requirements for other business and marketing projects, as required.
· Achieve assigned calling, follow-up, and conversion targets.
· Provide regular updates on lead status and follow-up progress to the reporting manager. Required Skills & Qualifications
· 3–5 years of experience in tele calling, inside sales, lead generation,



customer service, or a similar role.
· Good verbal communication skills in English, Hindi, and Marathi.
· Confident, persuasive, and professional conversational skills.
· Basic proficiency in WhatsApp, MS Excel/Google Sheets, and CRM tools.
· Strong follow-up and lead management skills.
· Positive attitude, patience, and a customer-oriented approach.
· Ability to handle multiple leads and follow-ups systematically.
· Prior experience in wellness, hospitality, healthcare, Ayurveda, or lifestyle would be an advantage. What We’re Looking For
· A confident and energetic communicator.
· Someone who is persistent and disciplined with follow-ups.
· A customer-focused individual with a positive and solution-oriented approach.
· Someone who can work independently while coordinating effectively with the wider team.
· A target-oriented professional who is committed to converting enquiries into business. Why Join Us
· Chance to work with a growing wellness brand.
· Exposure to wellness, hospitality, sales, and customer engagement.
· Opportunity to develop skills in lead generation and business conversion.
· Collaborative and growth-oriented work environment. Pay: ₹35,000.00
- ₹40,000.00 per month Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Experience:
- Telecommunication: 3 years (Preferred) Work

Location:
In person

📌 Tele Caller Executive (Thane)
🏢 Vedvana Ayurveda Hospital & Wellness Centre Private
📍 Thane